Delivery and Shipment  

We accept orders only for UAE, KSA, Kuwait, Oman & Bahrain.

We arrange the delivery from our warehouse to your address. You are responsible for providing correct and complete address information on the Site.

We are committed to deliver your order within 1-3 days in UAE, and 2-7 days in the further GCC.

Our courier will contact you maximum 3 times on your mobile phone number, and in case failure to reach you, we will hold your order for up to 7 days. In such case you are responsible to contact us or the courier partner to re-schedule the delivery. If we don’t hear from you after 7 days period, the delivery fee and 10% on the total invoice will apply as administration expenses.   

The maximum weight our courier can ship is 25 kg per order.

The site will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Orders that are received before 1pm will be processed the same day.

Orders that are received after 1pm will be processed the next day.

Shipping Cost   

Free Shipping across UAE for orders AED 250 and above (dispatch within 24 hours during working days) excluding remote and out of service areas mentioned below.

Free Shipping across the KSA for orders of SAR 650  

Free Shipping across Bahrain for orders of BHD 65.50

Free Shipping across Kuwait for orders of KWD 53

Free Shipping across Oman for orders of OMR 67

A delivery charge of AED 18 is applied for UAE orders below AED250

A delivery charge of SAR 56 is applied for Saudi Arabian orders below SAR 650

 A delivery charge of up to BHD 9 is applied for Bahraini orders below BHD 65

A delivery charge of up to KWD 7.50 is applied for Kuwaiti orders below KWD 53

A delivery charge of up to OMR 9.50 is applied for Saudi Arabian orders below OMR 67

We calculate our delivery charges for the GCC as per standard shipping costs from our courier partners. This is calculated if your order is under 0.5KG (500g) If your order is calculated to be over 500g, additional charges will apply which will be reflected upon checkout.

Our shipping costs are calculated with 5% custom duty and 5% VAT (where VAT is applicable) If your country does not have 5% VAT – only 5% custom duty will apply.

If your country has any extra custom duty fees or clearance fees– this payment will be charged to the customer.

Out of Service Areas – UAE

There are areas within UAE, which are remote and are logistically difficult to deliver. Deliveries to such areas are scheduled once a week only. We do not do free deliveries to such areas and the delivery charge of AED 40 will apply for successful delivery and AED 50, if delivered on the second attempt. A cancellation fee will apply accordingly as per our cancellation policy.

Out of Service Areas:

Abu Dhabi     Qareen Al Aish                     

Abu Dhabi     Jananah Island                         

Abu Dhabi     Tarif                                           

Abu Dhabi     Al Marfa                                        

Abu Dhabi     Abu Al Abyad                       

Abu Dhabi     Ras Ghurb Island    

Abu Dhabi     Ruwais            

Abu Dhabi     Al Hamra  

Abu Dhabi     Jabal Dhana   

Abu Dhabi     Liwa   - No delivery  

Abu Dhabi     Sila      - No delivery  

Abu Dhabi     Al Btaha 

Abu Dhabi     Alk Wifriah  

Abu Dhabi     Madinat Zayed      

Abu Dhabi     Bu Hasa        

Abu Dhabi     Asab    

Abu Dhabi     Arada   

Abu Dhabi     Taraq

Abu Dhabi     Kayyam  

Abu Dhabi     Alyhyali  

Abu Dhabi     Sabkhah 

Abu Dhabi     Wedhail  

Abu Dhabi     Al Khis   

Abu Dhabi     Jeeisah  

Abu Dhabi     Hamim  

Abu Dhabi     Jereirah 

Abu Dhabi     Shaybah

Abu Dhabi     Shubaytah

Ajman           Manama   

Fujairah         Bidya       

Fujairah         Qurayya   

Fujairah         Kidfa Area

Fujairah         Marba  

Fujairah         Bitna   

Fujairah         Qurayya

Fujairah         All Quaries Area  

Hatta             All Oman Boarder Area          

Hatta             Munai                                                  

Hatta             Masfouth                                        

Al Ain/Oman  Buraimi